Global Internet Disruption: DNS Outage at AWS Cripples Major Platforms Including Reddit, Snapchat, and HMRC

By: The Trek News Desk

A major technical disruption at Amazon Web Services (AWS), the backbone of much of the modern internet, caused widespread outages across the globe today. The issue, traced back to a critical malfunction in AWS’s Domain Name System (DNS), temporarily rendered dozens of high-profile websites and applications inaccessible.

While AWS has since announced that the core issue has been resolved, several affected platforms are still in the process of fully restoring their services.

What Exactly Happened?

According to AWS’s official status page, the issue began with DNS requests failing across several regions. DNS, often described as the “phonebook of the internet,” plays a central role in translating domain names into IP addresses. When DNS fails, websites can’t be reached, even if their servers are functional.

AWS confirmed that most services have now resumed normal operations. However, users may still experience occasional slowdowns or failed requests as the system fully stabilizes.

Who Was Affected?

The scope of the disruption was extensive. Platforms impacted by the outage included:

  • Social & Messaging Apps: Reddit, Snapchat, Signal, Hinge, Duolingo
  • Amazon Services: Prime Video, Alexa, Amazon Music
  • Banking & Financial Institutions: Lloyds Bank, Halifax
  • Government Portals: HM Revenue & Customs (HMRC), Government Gateway
  • Gaming Platforms: Fortnite, Pokémon Go, Roblox, Clash Royale
  • Business & Productivity Tools: Slack, Zoom, Microsoft 365

Perplexity AI and HMRC were among the first to confirm the full recovery of their services following the incident.

Why Did This Become a Global Problem?

Amazon Web Services is not just a cloud hosting provider, it’s the largest cloud infrastructure platform in the world. Thousands of businesses, from startups to governments, rely on AWS for web hosting, data storage, backend computing, and APIs.

As a result, when a core component like DNS fails, the effects ripple far beyond AWS itself. The internet today functions as a tightly interconnected system. Even platforms that don’t directly host on AWS may rely on third-party services, payment gateways, or API integrations that do.

That interconnectedness meant that a single point of failure triggered a cascade of disruption across the digital ecosystem.

What’s the Current Status?

AWS has stated that the DNS-related issue has been fully mitigated. Engineers are continuing to monitor all DNS routes and network requests to ensure no further errors arise.

Users are advised to wait and retry later if any services are still down, as some recovery efforts are still underway at the application level.

Source: News Agencies

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